At the present time we have all the volunteers that we need to support our work.  We will post any volunteer vacancies on the Vacancies page of our website.

Without volunteers, AHAG would be unable to fulfil its objectives and therefore the time and skills volunteers are willing to donate are invaluable to the charity.  Occasionally we do ask volunteers if they are able to work an unscheduled shift as sometimes circumstances mean that we do not have the required number of staff to complete the team but we do understand that volunteers have other commitments. (Please note you must be at least 18 years old to volunteer with us.)

If you are interested in volunteering please contact Karen at info@ahag.org.uk.  She will be able to give you more information.

Volunteer Role

All volunteers undertake a six week induction, being paired with an experienced member of the team during this period.  Ongoing training is also provided on site or at external courses.

We understand the challenges involved with working with vulnerable people in stressful situations and seek to recruit personnel who can remain calm and objective and are able to cope under pressure.  Staff must always maintain professional relationships with clients who may have addiction, offending or mental health problems.  We therefore wish to recruit volunteers who can demonstrate that they possess the following experience and personal qualities:

  • experience of working in challenging situations
  • work as part of a team
  • reliability
  • good communication and interpersonal skills
  • good sense of humour
  • willingness to undertake reasonable duties as directed
  • empathetic attitude without becoming involved in personal situations
  • understanding the need for and maintain client confidentiality

Volunteer opportunities include:

  • Assisting case workers
  • Sorting and managing donations
  • General administration tasks
  • Marketing and fundraising

Drop-in services

AHAG operate drop-in services at a number of different venues. Currently these are held at:

Walton Hall, Walton Street. HP21 7QX

The drop-in is open on a Monday from 12-2pm.

The service we provide includes:

  • A warm and friendly welcome.
  • Trained volunteers to take details of clients’ current housing situation.   This information will be referred to a case worker, who will help find suitable accommodation and to maintain tenancies.
  • A trained AHAG employee who will liaise with other agencies if required.

For the street homeless we can also provide practical assistance, such as:

  • Shower and washing facilities
  • Washing machine and tumble dryer
  • Facilitate access to GP and dentist services, using Walton Hall as a ‘care-of’ address
  • Assistance with acquiring ID and to fill out forms
  • Bedding, blankets and clothing in winter months

Aylesbury Job Centre, Heron House, 49, Buckingham St, HP20 2LX

AHAG operates a drop-in at the Job Centre from 10am-11.30am on a Wednesday morning.

Aylesbury Lending Library, Walton Street. HP20 1UU.

AHAG operates a drop-in at the library from 12-1pm on a Friday.

Main office

AHAG’s main office is based at 2, Rickfords Hill, HP20 2RX and is situated within the town centre.  Clients are offered follow up appointments and are given one to one support with housing, benefits, budgeting, employment and education.

We also have a training room, enabling clients to access computers and washing facilities.


If, after reading this information, you feel you have the skills and qualities we are looking for, please complete the attached application form and we will contact you to arrange an informal discussion.  In the event that we are then able to offer you a position as a volunteer, we will make arrangements for you to join us, subject to the receipt of satisfactory references.  It is a requirement that you undergo a Disclosure and Barring Service check and a DBS form should be completed as soon as possible.  Further details of AHAG policies will also be provided.  We hope that you find this information useful but, if you have any queries, please do not hesitate to contact us.

Volunteering at Christmas

Many people contact us to ask if they can help us out during the Christmas period.

St. Mary’s Church in Aylesbury organises a free Christmas lunch for people who may be alone or homeless at Christmas and always has need of volunteers. Please find out more using the following link: Free Christmas dinner.