Without volunteers, AHAG would be unable to fulfil its objectives and therefore the time and skills volunteers are willing to donate are invaluable to the charity. Occasionally we do ask volunteers if they are able to work an unscheduled shift as sometimes circumstances mean that we do not have the required number of staff to complete the team but we do understand that volunteers have other commitments. (Please note you must be at least 18 years old to volunteer with us.)
If you are interested in volunteering please contact Michelle at email@example.com. She will be able to give you more information and arrange an informal meeting.
All volunteers undertake a six week induction, being paired with an experienced member of the team during this period. Ongoing training is also provided on site or at external courses.
In certain circumstances, in discussion with the Operations Manager, it may be possible for volunteers to concentrate on one preferred role but this will depend on the skills of the team available to work on a particular shift.
We understand the challenges involved with working with vulnerable people in stressful situations and seek to recruit personnel who can remain calm and objective and are able to cope under pressure. Staff must always maintain professional relationships with clients who may have addiction, offending or mental health problems. We therefore wish to recruit volunteers who can demonstrate that they possess the following experience and personal qualities:
- experience of working in challenging situations
- work as part of a team
- good communication and interpersonal skills
- good sense of humour
- willingness to undertake reasonable duties as directed
- empathetic attitude without becoming involved in personal situations
- understanding the need for and maintain client confidentiality
Volunteer opportunities include:
- Assisting case workers
- Sorting and managing donations
- General administration tasks
- Marketing and fundraising
AHAG operate drop-in services at a number of different venues. Currently these are held at:
Walton Hall, Walton Street. HP21 7QX
The drop-in is open on a Monday between 12-2pm.
The service we provide includes:
- A warm and friendly welcome.
- Trained volunteers to take details of clients’ current housing situation. This information will be referred to a case worker, who will help find suitable accommodation and to maintain tenancies.
- A trained AHAG employee who will liaise with other agencies if required.
For the street homeless we can also provide practical assistance, such as:
- Shower and washing facilities
- Washing machine and tumble dryer
- Facilitate access to GP and dentist services, using Walton Hall as a ‘care-of’ address
- Assistance with acquiring ID and to fill out forms
- Bedding, blankets and clothing in winter months
Aylesbury Job Centre, Heron House, 49, Buckingham St, HP20 2LX
AHAG operates a drop-in at the Job Centre between 10-12pm on a Wednesday morning.
Aylesbury Lending Library, Walton Street. HP20 1UU.
AHAG operates a drop-in at the library between 12-1pm on a Friday.
AHAG’s main office is based at 2, Rickfords Hill, HP20 2RX and is situated within the town centre. Clients are offered follow up appointments and are given one to one support with housing, benefits, budgeting, employment and education.
We also have a training room, enabling clients to access computers and washing facilities.
If, after reading this information, you feel you have the skills and qualities we are looking for, please complete the attached application form and we will contact you to arrange an informal discussion. In the event that we are then able to offer you a position as a volunteer, we will make arrangements for you to join us, subject to the receipt of satisfactory references. It is a requirement that you undergo a Disclosure and Barring Service check and a DBS form should be completed as soon as possible. Further details of AHAG policies will also be provided. We hope that you find this information useful but, if you have any queries, please do not hesitate to contact us.
Volunteering at Christmas
Many people contact us to ask if they can help us out during the Christmas period.
St. Mary’s Church in Aylesbury organises a free Christmas lunch for people who may be alone or homeless at Christmas and always has need of volunteers. Please find out more using the following link: Free Christmas dinner.